Omnichannel & Multiexperience

Individuality instead of mass. Today, companies must take into account the high and wide-ranging demands of their customers and interested parties and offer customizable products and services instead of conventional standard goods in order to be able to prove themselves on the market. The challenge is to find ways to efficiently produce personalized items without incurring high process costs or consuming a lot of resources.

An easy-to-use and online available product configurator supports you in an uncomplicated way to achieve this goal - we are happy to advise you!

Modern voice recognition software systems and digital assistants such as Siri and Alexa or Google have already found their way into our living rooms. Likewise in the modern business world and our offices. Chatbots are also on the rise to simplify our lives - also in the B2B environment. In online shops, for example, they are integrated into voice-controlled ordering processes to guide customers through the shopping process, while companies use the intelligent assistants to handle semi-automated service processes. Tools and devices that operate with the help of artificial intelligence - from data glasses and data gloves to autonomous or semi-autonomous machines and vehicles - are all part of a successful multi-experience and form the not-too-distant future of modern companies.

The central hub of your omnichannel commerce is comprehensive data systems that map your customers' current interests, demands, and needs in real time. SAP Commerce Cloud helps you do just that. Your customers will love to shop with you and build a strong bond with your company or brand.

We extend the SAP standard with innovative apps & services to make our offer even more valuable for you. From product data to media and translation management - our proprietary developments make your e-commerce project more innovative, faster, more efficient and more resource-efficient!