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Topics & Solutions
Topics & Solutions
Customer Experience
Design ideal customer experiences and drive customer acquisition and loyalty in a digital world.
Smart Customer and Service Portal
Inspire your customers with a strong experience platform tailored to your business.
Smart Commerce
Create cross-channel shopping experiences that keep your customers loyal to your brand and product for the long term.
Smart Sales
Shorten your sales cycle with state-of-the-art CRM and simplify your everyday life with the integration of popular collaboration tools.
Smart Service
Increase your first time fix rate and contribute to customer satisfaction & retention with extremely good service.
Smart Marketing
Attract your target audience with customized content and individualized offers on all channels.
Products & Services
Our solutions & services in detail. Discover the SAP CX Suite as well as in-house developed add-ons & services.
Entry-level packages
With our entry packages you can start lean and fast in the CX world.
Customer Care
Partnership as equals, personalized with a complete, personalized care concept.
Industries
Industries
Mechanical and plant engineering
Meet declining margins, shortened innovation cycles, customisability of products with digital offers & services.
Metal and plastics processing industry
Face the global competition with first-class customer service and individualized products.
Hightech
Increase your competitiveness and that of your customers with a HIGHTECH CX platform. We support you here!
Wholesale
Closer to the end customer! We make your offer unique with a personalized customer approach & omnichannel strategy.
Construction & construction Supplier
Counteract time-consuming and complex processes, quality deficiencies and margin pressure with a central data platform for lean processes, quality and competitiveness.
Food & beverage
Position yourself as a pioneer in the e-food industry and convince with individualized products and first-class service.
Customer
Customer
Customers & references
More than 90 prestigious customers from Germany, Austria and Switzerland - here is a selection
Flagship projects
This is how digital transformation can be achieved! In our case studies, you can find out what a real customer experience looks like.
Company
Company
About us
Transforming Customer Experience to the next level - we present our mission, what drives us and what we stand for.
Management
Together with our team, we are burning for innovation, digitalization & customer experience and are always there for you.
Partner
We are rely on a strong network - with SAP and as part of the All for One Group and United VARs.
News & Press
Locations
You will find us at our locations as well as at around thirty offices of the All for One Group.
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24/11/2022 // News,Press release
SAP Global SAP Customer Experience Partner Excellence Award: All for One Customer Experience honored as a finalist
With the award, SAP honors leading partners for their outstanding performance in the LoB Customer Experience (CX).
11/11/2022 // News
Business magazine brand eins: All for One Group one of the best IT service providers
Which IT service providers are the best "helpers of digitization" in Germany? The business magazine brand eins has conducted a survey in cooperation with Statista to answer this question.
10/10/2022 // News
After merge: B4B Solutions and Poet now operate as All for One Customer Experience
All for One Group merges its customer experience units B4B Solutions and Poet // The two customer experience specialists now operate as All for One Customer Experience GmbH // Customer Experience portfolio to be marketed under All for One brand in future
03/05/2022 // Financial news
All for One Group acquires customer experience experts POET
Contract governing the acquisition of POET – Karlsruhe-based SAP Commerce service provider – has been signed // Transaction includes the indirect acquisition of a majority stake in Egyptian development company POET Egypt // Acquisition aimed at strengthening and expanding the Group's customer experience expertise and development capacity
24/03/2022 // Financial news
All for One Group plans to acquire customer experience experts POET
All for One Group plans to buy the Karlsruhe-based SAP Commerce service provider // Acquisition slated for the second quarter 2022 // Planned acquisition aims to strengthen and expand the Group's customer experience expertise // Planned transaction includes the indirect acquisition of a majority stake in Egyptian development company POET Egypt
11/03/2022 // News,Press release
Business magazine brand eins: All for One Group one of the best management consultants 2022
Comprehensive market study by the business magazine brand eins in cooperation with statista interviews experts and managers in user companies. All for One Group SE awarded "Best Management Consultants" and "Best IT Service Providers".
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Anke Abendroth
Portfolio Marketing Manager
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Johanna Rainer
Marketing Manager
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