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Topics & Solutions
Topics & Solutions
Customer Experience
Design ideal customer experiences and drive customer acquisition and loyalty in a digital world.
Smart Customer and Service Portal
Inspire your customers with a strong experience platform tailored to your business.
Smart Commerce
Create cross-channel shopping experiences that keep your customers loyal to your brand and product for the long term.
Smart Sales
Shorten your sales cycle with state-of-the-art CRM and simplify your everyday life with the integration of popular collaboration tools.
Smart Service
Increase your first time fix rate and contribute to customer satisfaction & retention with extremely good service.
Smart Marketing
Attract your target audience with customized content and individualized offers on all channels.
Solutions A-Z
Our solutions & services in detail. Discover the SAP CX Suite as well as in-house developed add-ons & services.
Entry-level packages
With our entry packages you can start lean and fast in the CX world.
Customer Care
Partnership as equals, personalized with a complete, personalized care concept.
Industries
Industries
Mechanical and plant engineering
Meet declining margins, shortened innovation cycles, customisability of products with digital offers & services.
Metal and plastics processing industry
Face the global competition with first-class customer service and individualized products.
Hightech
Increase your competitiveness and that of your customers with a HIGHTECH CX platform. We support you here!
Wholesale
Closer to the end customer! We make your offer unique with a personalized customer approach & omnichannel strategy.
Construction & construction Supplier
Counteract time-consuming and complex processes, quality deficiencies and margin pressure with a central data platform for lean processes, quality and competitiveness.
Food & beverage
Position yourself as a pioneer in the e-food industry and convince with individualized products and first-class service.
Customer
Customer
Customers & references
More than 90 prestigious customers from Germany, Austria and Switzerland - here is a selection
Flagship projects
This is how digital transformation can be achieved! In our case studies, you can find out what a real customer experience looks like.
Company
Company
About us
Transforming Customer Experience to the next level - we present our mission, what drives us and what we stand for.
Management
Together with our team, we are burning for innovation, digitalization & customer experience and are always there for you.
Partner
We are rely on a strong network - with SAP and as part of the All for One Group and United VARs.
News & Press
Locations
You will find us at our locations as well as at around thirty offices of the All for One Group.
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24/11/2022 // News,Press release
SAP Global SAP Customer Experience Partner Excellence Award: All for One Customer Experience honored as a finalist
With the award, SAP honors leading partners for their outstanding performance in the LoB Customer Experience (CX).
11/11/2022 // News
Business magazine brand eins: All for One Group one of the best IT service providers
Which IT service providers are the best "helpers of digitization" in Germany? The business magazine brand eins has conducted a survey in cooperation with Statista to answer this question.
10/10/2022 // News
After merge: B4B Solutions and Poet now operate as All for One Customer Experience
All for One Group merges its customer experience units B4B Solutions and Poet // The two customer experience specialists now operate as All for One Customer Experience GmbH // Customer Experience portfolio to be marketed under All for One brand in future
03/05/2022 // Financial news
All for One Group acquires customer experience experts POET
Contract governing the acquisition of POET – Karlsruhe-based SAP Commerce service provider – has been signed // Transaction includes the indirect acquisition of a majority stake in Egyptian development company POET Egypt // Acquisition aimed at strengthening and expanding the Group's customer experience expertise and development capacity
24/03/2022 // Financial news
All for One Group plans to acquire customer experience experts POET
All for One Group plans to buy the Karlsruhe-based SAP Commerce service provider // Acquisition slated for the second quarter 2022 // Planned acquisition aims to strengthen and expand the Group's customer experience expertise // Planned transaction includes the indirect acquisition of a majority stake in Egyptian development company POET Egypt
11/03/2022 // News,Press release
Business magazine brand eins: All for One Group one of the best IT service providers
Which IT service providers are the best "helpers of digitization" in Germany? The business magazine brand eins has conducted a survey in cooperation with Statista to answer this question.
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Anke Abendroth
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Marketing Manager
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