Remote Service with Augmented & Virtual Reality
Connect experts and technicians with mobile devices such as smart glasses, tablets or smartphones worldwide, virtually and in real time! Your service technicians can quickly and reliably help machine operators or local service technicians anywhere in the world from their regular workplace. This saves time, money, nerves and Co2 and contributes significantly to the reduction of downtime .
Connect live with a local employee and solve problems remotely when technical documentation is no longer sufficient.
The target groups are not only your customers' service technicians, your own service team can also get support from colleagues for specific problems - for example from a Subject Matter Expert. This may lead to shorter training times. Even an internal application of your own production facilities, which is to be maintained by your own service technicians, can be carried out more efficiently via Remote Services.
Better first-time fix rate
Increase the productivity of your equipment
No unnecessary travel
Machine documentation with AR
new digital business models in service
Do you have any questions?
We are happy to help you!