SAP Field Service Management
The customer experience in case of service
Answer standard queries automatically
The shortest way to a customer appointment
Prepare orders comprehensively
Mobile and well equipped
Your customer is always informed and well looked after
Synchronous and interconnected
- Central interface / platform for the planning and control of your sales force
- State-of-the-art service management
- Self-service portal for customers
- Analyses and reports in real time
- Field service has access to relevant information at any time
- Comprehensive transparency to the customer
Mobility and unrestricted access to information are top priorities in field service. With the mobile app and its numerous offline and online functionalities, SAP Field Service Management provides the best working conditions for service technicians.
- Process consulting: Integration of SAP Field Service Management into your service processes
- Implementation and customization of SAP Field Service Management
- Training and workshops for your users
- Interfaces to many SAP solutions, e.g. SAP S/4 HANA (Cloud), SAP ECC, SAP Customer Experience and other applications
- Technical support and managed services to relieve the strain on your internal IT
Do you have any questions?
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