MEGA Group

MEGA supplies tradespeople with practically everything they need for renovation, restoration, and modernization. The successful retail company built its comprehensive online store on SAP Commerce Cloud. Here, customers can find the right products right away—in a user-friendly, well-organized, and fast way.

Industry

Wholesale Distribution
Topic

SAP Commerce Cloud

MEGA eG - The Company

As a group of companies, the MEGA Group offers a comprehensive range of products for painters, floor installers, plasterers, and other trades. At over 130 locations throughout Germany, as well as in its online store, professional tradespeople can find high-quality products from the MEGA brand and renowned industry partners. The product range is intended exclusively for commercial customers and is complemented by numerous services. The MEGA Academy supports trades businesses and their employees with a diverse continuing education program consisting of seminars and training courses.

SAP Commerce Cloud

The Project

The comprehensive online store is continuously being developed through a long-standing partnership with All for One Customer Experience.MEGA addresses its customers’ wishes and requirements not only through the targeted expansion of its product range and service offerings, but also by placing the highest priority on customer-centric processes and a state-of-the-art customer experience online. With its Smart Store, MEGA also demonstrates how hybrid retail succeeds today.

The Highlights

Convenient self-service options for orders
Powerful search features, from the store locator to barcode search
User-friendly interface for easy navigation
Access to the Smart Store for existing customers
Real-time information, e.g., on prices and availability
Collaborative partnership for flexible customization

At regular "Jours fixes" meetings, we discuss new ideas and develop tailored solutions that are always in step with the times.

Hala Shokry

Senior Developer, All for One Customer Experience

Case Study

SAP Commerce Cloud - MEGA Group

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