Software Solution

SAP Intelligent Sales Cloud

With the SAP Intelligent Sales & Service Cloud, you can rely on an innovative platform for sales & service that rethinks CRM.

State-of-the-art cloud technology, fast release cycles without downtime, extensive AI functionalities and a user-friendly design - in short, everything you need to increase your sales efficiency, shorten sales cycles and increase your conversion rate. With the SAP Intelligent Sales & Service Cloud, you are laying an important foundation for an automated and intelligent customer journey.

The platform grows with your requirements: Companies can use only the sales or service functionalities or exploit the full potential of end-to-end processes, depending on their needs.

Description

Faster than the competition & always-on

Anyone working in sales has no time for downtime or loading times. Thanks to the technical re-platforming to a modern, new cloud-native microservice architecture, the SAP Intelligent Sales Cloud guarantees virtually uninterrupted availability of 99.98%. Mobile optimization also enables location-independent access to important information - whether in the office, in the home office or on site at the customer's premises.

Increase efficiency with generative AI and machine learning functions

State-of-the-art technology provides you with valuable insights into your customers' behavior and supports you in effective lead qualification, the creation of precise forecasts and personalized sales strategies.

Guided selling guides you smartly through the sales cycle

If you know your customers, you know exactly which offers promise the greatest success and how and when they are best placed. With Guided Selling, you can double your sales power: benefit from intelligent, context-related recommendations that increase and accelerate your sales success. A 360° customer view, up-to-the-minute reports, KPIs and sales data in real time ensure data-driven decisions and support you in optimally deploying your resources and increasing your productivity.

Keeping the pipeline under control with lead & deal scoring

With the SAP Intelligent Sales Cloud, the probability of success of leads and opportunities can be evaluated on the basis of historical sales figures and current market trends. This makes strategic selling noticeably easier and allows your sales staff to focus on the most promising contacts.

Simplify everyday life with the Digital Selling Workspace

Mastering everyday office life between customer appointments with ease - this is possible with the Digital Selling Workspace, which provides an overview of leads, opportunities, tasks and appointments in one place. Swap the tedious jumping back and forth between data records and programs and receive valuable recommendations for action on top.

Strategically expanding customer relationships with relationship intelligence

The innovative function analyzes relationship networks and identifies important contacts and interactions. This gives sales employees deeper insights and a better understanding of their customer relationships.

User acceptance as a criterion for success

Thanks to the modern, intuitive user interface, your team can get up to speed quickly and maximize productivity. Thanks to the intuitive, customized Digital Selling Workspace and the user-oriented functions of the SAP Intelligent Sales Cloud, it will be easy for your team to maintain data in the system and adapt it to your individual requirements from day one. This means you won't lose any valuable time and can start using the system profitably straight away.

Your advantages

360° customer view with real-time data
Efficient lead and opportunity management
Optimized sales management
Easy integration with SAP solutions - including S/4HANA
User-friendly integration of third-party solutions such as MS Teams and Outlook
Interactive dashboards (reports, KPIs in real time, etc.)

We adapt the SAP Intelligent Sales Cloud to your individual sales processes. Only if the sales team enjoys working with the solution will you get the full added value from the modern technology in the long term.

Ulla Gutl, All for One Customer Experience GmbH

Our services

Consulting on strategy & license model
Process consulting: Integration of SAP Sales Cloud into your sales processes
Development of a template with your users
Implementation and optimal adaptation of SAP Intelligent Sales Cloud to your processes
Customer-specific new developments if standard processes are not sufficient
Enabling administrators to independently adapt and support the solution in future
Training and workshops for your key users
Interfaces to SAP ECC, S/4HANA and non-SAP applications
Technical support and managed services to relieve your internal IT department

Do you have any questions?

We will be happy to help you!