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Weber Hydraulics

Implementation of a SAP industry solution for the entire production, logistics and finance area. Parallel launch at the German and Austrian sites. DCW was replaced.
  • Industries

    Automotive

  • Topic

    Intelligent ERP, Logistics & Supply Chain, Customer Experience

About Weber-Hydraulik

WEBER-HYDRAULIK - The Company

WEBER-HYDRAULIK is headquartered in Güglingen, Germany. It is an internationally leading, innovative partner in the realization of sophisticated, customer-specific solutions in hydraulic drive and control technology. The product range extends from components to systems for mobile and stationary applications.

In addition, the traditional company, which has been 100% family-owned since its founding in 1939, equips fire brigades and emergency services with high-quality rescue equipment worldwide. WEBER-HYDRAULIK manufactures its products with approx. 1100 employees worldwide at locations in Germany, Austria, Poland, Brazil and the USA.

Intelligent ERP

The project

  • Replacement: in-house developments
  • Mapping of the complete production, logistics and finance area in SAP
  • All for Automotive® is used
  • Project duration: 12 months
  • 600 SAP users

The highlights

  • Connection HRL and various other subsystems
  • Simultaneous introduction in Germany and Austria
  • RollOut based on master according to PL

SAP add-on solutions

...along the WEBER-HYDRAULIK value chain:

  • Sales order analysis
  • Commission list
  • Sales document monitor
  • Master cockpit
  • Feedback cockpit
  • Packaging material monitor
  • Goods issue monitor
  • Delivery and transport monitor

Customer Experience

The project

WEBER-HYDRAULIK relies on SAP Sales & Service Cloud and benefits from increased customer satisfaction and lean processes.

The advantages of the CRM cloud solution at a glance:

  • The focus is on the customer and his interests
  • Implementation of process optimizations in internal cooperation
  • better visit planning
  • faster and more accurate quotation preparation
  • individually tailored pre-sales customer support
  • 360° customer view
  • Illustration of customer life cycle
  • Service cycle illustration

With the digitalization of OUR SALES AND SERVICE PROCESSES, WE ARE SHAPING CUSTOMER RELATIONSHIPS AT THE HIGHEST LEVEL AND PROVING OURSELVES TO BE AN INNOVATIVE BUSINESS PARTNER.

HANNO DIEKMANN, DEPUTY. DIVISION MANAGER WEBER RESCUE

Contact Person Customer Experience

Kontakt Thomas Tenbieg
Thomas Tenbieg
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