Weber Hydraulics
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Industries
Automotive
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Topic
Intelligent ERP, Logistics & Supply Chain, Customer Experience
About Weber-Hydraulik
WEBER-HYDRAULIK - The Company
WEBER-HYDRAULIK is headquartered in Güglingen, Germany. It is an internationally leading, innovative partner in the realization of sophisticated, customer-specific solutions in hydraulic drive and control technology. The product range extends from components to systems for mobile and stationary applications.
In addition, the traditional company, which has been 100% family-owned since its founding in 1939, equips fire brigades and emergency services with high-quality rescue equipment worldwide. WEBER-HYDRAULIK manufactures its products with approx. 1100 employees worldwide at locations in Germany, Austria, Poland, Brazil and the USA.
Intelligent ERP
The project
- Replacement: in-house developments
- Mapping of the complete production, logistics and finance area in SAP
- All for Automotive® is used
- Project duration: 12 months
- 600 SAP users
The highlights
- Connection HRL and various other subsystems
- Simultaneous introduction in Germany and Austria
- RollOut based on master according to PL
SAP add-on solutions
...along the WEBER-HYDRAULIK value chain:
- Sales order analysis
- Commission list
- Sales document monitor
- Master cockpit
- Feedback cockpit
- Packaging material monitor
- Goods issue monitor
- Delivery and transport monitor
Project Summary
ERP project - Weber Hydraulics
Open PDFCustomer Experience
The project
WEBER-HYDRAULIK relies on SAP Sales & Service Cloud and benefits from increased customer satisfaction and lean processes.
The advantages of the CRM cloud solution at a glance:
- The focus is on the customer and his interests
- Implementation of process optimizations in internal cooperation
- better visit planning
- faster and more accurate quotation preparation
- individually tailored pre-sales customer support
- 360° customer view
- Illustration of customer life cycle
- Service cycle illustration
With the digitalization of OUR SALES AND SERVICE PROCESSES, WE ARE SHAPING CUSTOMER RELATIONSHIPS AT THE HIGHEST LEVEL AND PROVING OURSELVES TO BE AN INNOVATIVE BUSINESS PARTNER.
Project summary Weber Hydraulics
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