Weber Hydraulics

Implementation of a SAP industry solution for the entire production, logistics and finance area. Parallel launch at the German and Austrian sites. DCW was replaced.

Industries

Automotive
Topic

Intelligent ERP, Logistics & Supply Chain, Customer Experience

About Weber-Hydraulik

WEBER-HYDRAULIK - The Company

WEBER-HYDRAULIK is headquartered in Güglingen, Germany. It is an internationally leading, innovative partner in the realization of sophisticated, customer-specific solutions in hydraulic drive and control technology. The product range extends from components to systems for mobile and stationary applications.

In addition, the traditional company, which has been 100% family-owned since its founding in 1939, equips fire brigades and emergency services with high-quality rescue equipment worldwide. WEBER-HYDRAULIK manufactures its products with approx. 1100 employees worldwide at locations in Germany, Austria, Poland, Brazil and the USA.

Intelligent ERP

The project

Replacement: in-house developments
Mapping of the complete production, logistics and finance area in SAP
All for Automotive® is used
Project duration: 12 months
600 SAP users

The highlights

Connection HRL and various other subsystems
Simultaneous introduction in Germany and Austria
RollOut based on master according to PL

SAP add-on solutions

...along the WEBER-HYDRAULIK value chain:

Sales order analysis
Commission list
Sales document monitor
Master cockpit
Feedback cockpit
Packaging material monitor
Goods issue monitor
Delivery and transport monitor

Project Summary

ERP project - Weber Hydraulics

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Customer Experience

The project

WEBER-HYDRAULIK relies on SAP Sales & Service Cloud and benefits from increased customer satisfaction and lean processes.

The advantages of the CRM cloud solution at a glance:

The focus is on the customer and his interests
Implementation of process optimizations in internal cooperation
better visit planning
faster and more accurate quotation preparation
individually tailored pre-sales customer support
360° customer view
Illustration of customer life cycle
Service cycle illustration

With the digitalization of OUR SALES AND SERVICE PROCESSES, WE ARE SHAPING CUSTOMER RELATIONSHIPS AT THE HIGHEST LEVEL AND PROVING OURSELVES TO BE AN INNOVATIVE BUSINESS PARTNER.

HANNO DIEKMANN, DEPUTY. DIVISION MANAGER WEBER RESCUE

Project summary Weber Hydraulics

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Customer Experience Project - Weber Hydraulik

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Contact Person Customer Experience