media alt text

SAP Global SAP Customer Experience Partner Excellence Award: All for One Customer Experience honored as a finalist

With the award, SAP honors leading partners for their outstanding performance in the LoB Customer Experience (CX).

Karlsruhe, November 24, 2022

All for One Customer Experience GmbH, headquartered in Karlsruhe and Vienna, is one of the finalists of the SAP Global SAP Customer Experience Partner Excellence Award in the category "Sales Success – Midmarket". The finalists and winners support their customers in collaboration with SAP to drive innovation, achieve rapid results, grow sustainably, as well as simplify sales, marketing, and service processes.

Gerlinde Wiest-Gümbel, Managing Director at All for One Customer Experience: "We are very honored to be part of the exclusive finalist group for the SAP Global Partner Excellence Awards. SAP's cloud-based customer experience solutions are among the most important success factors in turning our midmarket customers into winners of the digital transformation. Our goal is to create ideal customer experiences with the SAP CX Suite, to win customers and to retain them in the long term. Our honor as a finalist in the Sales Success category shows that we are successfully achieving this in our projects. It is a wonderful recognition for our entire CX team and underscores the successful partnership between SAP and All for One Customer Experience."

Award for strong partners

The SAP Global Partner Excellence Awards are a new recognition program for high-performing SAP partners. They are awarded in four strategic SAP business areas – one of which is Customer Experience. The winners and finalists drive the digital transformation of their customers and establish SAP cloud solutions efficiently and sustainably in their business processes. SAP selects them from its large partner base.

Internal key performance indicators form the basis. The award ceremony took place at SAP Customer Experience LIVE: Exec Connect in London. At this industry event, executives and experts share ideas about the trends and technologies shaping the future of customer experience.

Customer experience as a differentiator

Customer experience (CX) comprises all experiences from the first contact to the conclusion of the purchase and beyond. An ideal customer experience along the entire customer journey offers midmarket companies important competitive advantages. All for One Customer Experience supports customers in achieving this goal with the help of the SAP Customer Experience Suite.

From lead generation to purchasing and maintenance to after-sales – companies use it to optimally align all business processes with their customers, simplifying and accelerating them. One of the recent successful projects by All for One Customer Experience is the implementation of a CRM system for the family business FingerHaus based on SAP Sales and SAP Marketing Cloud.