Industries

Digitalization affects us all. To compete in a global market and meet the demands of the new generation of customers, companies must make customer experience a top priority. Only the seamless collaboration of marketing, sales and service leads to exceptional customer experiences.

We will show you which adjustments you need to make in order to make your business ready for the future. Impress your customers with an individualized customer approach on all channels and use the advantages of artificial intelligence for all business areas. Especially in the B2B sector, smart partner, customer and service portals play a central role. Discover how ideal customer experiences can be realized in your industry and ask us about offers and use cases for your industry!

MACHINERY AND PLANT ENGINEERING Today's machine and plant manufacturers as well as manufacturing companies are facing new challenges as well as opportunities due to the digital transformation, strong competition, shrinking margins and changing business models, shorter innovation cycles as well as increasing customer demands for individualized products.

METAL AND PLASTICS PROCESSING INDUSTRY Today's manufacturing companies in metal and plastics processing face tough global competition, digital transformation and growing quality requirements.

Hightech Manufacturing companies in the high-tech sector are under pressure from globalization, political uncertainties, cyclical sales markets and short product life cycles.

Wholesale Closer to the end customer in international competition, and on all channels. Our CX solutions help wholesalers stand out from the crowd with a personalized customer approach and omni-channel strategy.

Construction & Construction Supplier Face long, complex processes, quality deficiencies and margin pressure with a central data platform for lean processes, quality and competitiveness.

AUTOMOTIVE SUPPLIERS & AUTOMOTIVE PARTS INDUSTRY Create a competitive advantage with customer experience, score points with digital services and explore new sales channels.

Food & beverage Position yourself as a pioneer in the e-food industry and convince with individualized products and first-class service.

Do you have any questions?

We will be happy to help you!

Your contact for Customer Experience